Assuming that andy actually means 'how do I speak to the model during pvt rather than type', then the answer is more complicated. Some models have a phone and in there is supposedly a toll free number that you can ring and chat to them. I'm not sure if this system works outside of the U.S., if anyone can add more detail to that, feel free.
Most models don't have a phone for pvt and I think some tried it and didn't like it, so went back to audio and typing.
Whether there are any plans for including a voice to voice system in the future, Brad only knows.
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