I used the names found under my Model Time. Is this the nameI I should use?
I am so confused.
All my messages are sitting my address book and have never been sent.
You should have an inbox, a sent folder, a compose button and an address book button. The address book is purely for storing member names eg; Calibadboy, Ozzieboy4u etc. Messages you receive will appear in your inbox, messages you send should appear in your sent folder. Every pvt you have, VS automatically sends a thank you message to that customer so you can glean the right member name from there.
To email:
If a customer emails you first, go to the email in the inbox and hit 'reply'. A box will appear under the original message. You write and click the 'send' button at the bottom.
If the customer hasn't emailed you yet, go to the 'sent' folder and write down his screen name exactly as it appears in the automatic VS message. Then go to 'compose'. You can get the name from your address book if that customer is stored there, or you can type it in yourself. Give it a title, write the message and hit send.
IMPORTANT: If you write longer emails, it's likely the site will time out. That's why I always ctrl & c what I've written before I send it. That way, if I go to send and get sent back to the site login page, I can login, set up the email again and just ctrl & v the body of the message so I don't have to type it all again.
Good luck!
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