Strange; my sound was working perfectly until about half an hour ago, and now I can't hear any audio from this site through my computer. It works on other websites, just not this one.
Can anyone help? Quote

When in a model room look above the space where you type your messages there is a speaker icon make sure it is not muted, this seems to happen at random sometimes.

If that does not resolve it you may want to contact tech support on the site. Quote

This is information for users suffering no audio in a room that has audio.

Please read these steps carefully and do them in the right order too.


1. have you made sure the speakers and sound card is giving you audio in any other program ?
Example, windows media player or itunes etc that you can play music or video with audio ?


2. have you made sure you have clicked the un-mute option in the chat bar area ? and there is no red cross threw the speaker icon ? If you don't know where this option is, it's right above where you type the messages to the performer and next to the smiley faces.


3. Have you tried any other internet browser ? like firefox or Internet explorer ? and made sure you see the same problem ? If not try installing the latest firefox and internet explorer.

www.mozilla.com/firefox/


www.microsoft.com/windows/internet-explorer/



4. Do you find going to youtube or any other site with flash based content and you always get no audio ? if so read section 4a..


4a. Have you reinstalled flash player to make sure it is installed correctly ? if not got to

http://get.adobe.com/flashplayer/


and reinstall flash.


If this fails and still no audio in rooms go to section 4b.




4b. You will need to make a registry file to correct how the audio devices are associated to the right devices.

you will need to open notepad (notepad is normally in the Start Menu > Programs > Accessories > Notepad. ( if you can't find notepad, do the following Start Menu > Run and type notepad.exe and click ok, that will open notepad)


now you will need to copy and paste this information into the notepad or you can download this file created by me from one of the links here. A word of warning when I post this information the forums may alter some of it and the file will not run. So please use one of the links I provide under here to be safe. Rapidshare allows only 10 downloads of each of these links so if they all fail let me know please I will re-add the file to rapideshare.

http://rapidshare.com/files/344641017/audiofix.reg.html


http://rapidshare.com/files/344641018/audiofix.reg.html


http://rapidshare.com/files/344641019 /audiofix.reg.html


http://rapidshare.com/files/344641020/audiofix.reg.html


http://rapidsha re.com/files/344641021/audiofix.reg.html


USE ONE OF THE FILES ABOVE ( DO NOT USE THE CUT AND PASTE METHOD BECAUSE THE FORUMS HERE CHANGE THE DATA)


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionDrivers32]
"midimapper"="midimap.dll" ;
"msacm.imaadpcm"="imaadp32.acm "
"msacm.msadpcm"="msadp32.acm&q uot;
"msacm.msg711"="msg711.acm&quo t;
"msacm.msgsm610"="msgsm32.acm& quot;
"msacm.trspch"="tssoft32.acm&q uot;
"vidc.cvid"="iccvid.dll"
"VIDC.I420"="i420vfw.dll"
"vidc.iv31"="ir32_32.dll"
"vidc.iv32"="i r32_32.dll"
"vidc.iv41"="ir41_32.ax"
"VIDC.IYUV"="iyuv_32.dll"
"vidc.mrle"="msrle32.dll"
"vidc.m svc"="msvidc32.dll" ;
"VIDC.YVYU"="msyuv.dll"
"wavemapper"="msacm32.drv" ;
"msacm.msg723"="msg723.acm&quo t;
"vidc.M263"="msh263.drv"
"vidc.M261"="msh261.drv"
"msacm.msaudio1"="msaud32.acm& quot;
"msacm.sl_anet"="sl_anet.acm&q uot;
"msacm.iac2"="C:WINDOWSsyste m32iac25_32.ax"
"vidc.iv50"="ir50_32.dll"
"wave"="wdmaud.drv"
"midi"="wdmaud.drv"
"mixer"="wdmau d.drv"
"VIDC.WMV3"="wmv9vcm.dll"
"VIDC.VP40"="vp4vfw.dll"
"msacm.voxacm160"="vct3216.acm "
"MSVideo"="vfwwdm32.dll"
"MSVideo8"="VfWWDM32.dll"
"wave1"="wdmaud.drv"
"midi1"="wdmaud.drv"
"mixer1"="wdmaud.drv"
"aux"="wdmaud.drv"
"vidc.VP70"="vp7vfw.dll"
"vidc.X264"="x264vfw.dll"
"VID C.FPS1"="frapsvid.dll" ;
"vidc.VP60"="vp6vfw.dll"
"vidc.VP61"="vp6vfw.dll"
"vidc.VP62"="vp6vfw.dll"
"vidc.DIVX"="DivX.d ll"
"VIDC.UYVY"="msyuv.dll"
"VIDC.YUY2"="msyuv.dll"
"VIDC.YVU9"="tsbyuv.dll"
"VIDC.DRAW"="DVIDEO .DLL"
"VIDC.YV12"="yv12vfw.dll"
"wave2"="wdmaud.drv"
"midi2"="wdmaud.drv"
"mixer2"="wdmaud.drv"

"aux1"="wdmaud.drv"
"wave3"="wdmaud.drv"
"midi3"="wdmaud.drv"
"mixer3"="wdmaud.drv"
"aux2"="wdm aud.drv"
"VIDC.MSUD"="msulvc05.dll" ;
"wave4"="wdmaud.drv"
"midi4"="wdmaud.drv"
"mixer4"="wdmaud.drv"
"aux3"="wdmaud.drv"








Now you have copied this into notepad (Make sure you include the Windows Regestry Editor Version 5.00 line) , save the file as audiofix.reg to your desktop or anywhere you can find it.

Now all you need to do is run the file by double clicking it and it will ask are you sure you want to add this to the registery, say YES. Now go restart the pc and see if this fixed the problem.

If this fails go to section 4c.



4c. You can try reinstalling the codecs ..


www.microsoft.com/windows/windowsmedia/downlo ad/AllDownloads.aspx



Select from their list there Codecs Installation Packages


and download and install all that it lists under..


then to make sure you have everything microsoft has this link too


http://www.microsoft.com/downloads/details.aspx?familyid=06fcaab7-dcc9-466b-b0c4-04db144bb6 01&displaylang=en


download and install that too and restart the pc.

If that fails too.. goto section 4d.

4d. Try find out what make and model of sound card you have and get the new drivers for it from the makers site. If a laptop you will need to go to the makers support section and find your laptop by model number or tag number and find the drivers for it and reinstall.




If a desktop that was ready built by lets say Dell or Sony do same as above. If the pc was specially built or a home build find the sound cards support site and update the drivers.



If still having a problem leave a comment in your reply and the type off sound card you have and the version of windows and flash player you have and the browsers you have tried. Also have you made sure to delete your browser cached files (cookies and pages stored locally)?



Regards

Nabil Quote

Thanks for the help guys!
It turns out I hit the speaker icon on a model's page. How embarassing! Quote

Thanks for the help guys!
It turns out I hit the speaker icon on a model's page. How embarassing!



It happens to us all. Pobodies Nerfect. Quote

It happens to us all. Pobodies Nerfect.



true true



Happy you sorted it Quote

Thanks for the help guys!
It turns out I hit the speaker icon on a model's page. How embarassing!



Glad that was the problem, No worries I hear of it almost daily. Quote

And if you guys ever have this happen again...make sure your flash is updated. I don't know how or why..but that fixed my problem the last time I lost sound! Quote

Thanks, all. I'm glad it was something simple! Quote