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Forums / Technical Support

Online Notifications Working?
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Technical Support: Online Notifications Working?
Created by: xavierda100

5/2/23 @ 5:26am (EST) |UTC - 5:00
Posts: 70

Hi all,

Anyone else noticed that online notifications (the bell icon) are not showing up? Tried clearing cache and resetting preferences across Firefox and Chrome.

Xav.
Quote
kenny101771_cl
Created by: kenny101771_cl

5/2/23 @ 5:43am (EST) |UTC - 5:00
Posts: 1

Its not working for me either…on my computer or my iphone. I hope they fix this issue soon. I like having these notifications!
Quote
Created by: xavierda100

5/2/23 @ 6:32am (EST) |UTC - 5:00
Posts: 70

Its not working for me either…on my computer or my iphone. I hope they fix this issue soon. I like having these notifications!


Glad it's not just me! I find these handy to have too. Hopefully they come back soon!
Quote
Created by: vscustomerservice

5/2/23 @ 7:26am (EST) |UTC - 5:00
Posts: 853

Notifications are working properly. Will reach out via email for further assistance. - JG
Quote
_Dazz_
Created by: _dazz_

5/2/23 @ 8:15am (EST) |UTC - 5:00
Posts: 2

I've had this problem a few times in the past and turning off the notification then back on has always fixed it.
Quote
Created by: xavierda100

5/2/23 @ 8:21am (EST) |UTC - 5:00
Posts: 70

I've had this problem a few times in the past and turning off the notification then back on has always fixed it.


Yep, tried that too. Bell icon > Notification Settings, then toggled on, saved, then on again.

Support are looking into it. Not world ending, but nice to have.


Quote
Created by: peeperthomas

5/2/23 @ 9:41pm (EST) |UTC - 5:00
Location: Outside Your Window
Posts: 11

I have noticed this problem for about the past week or two. First they take away the NANO player.. and now no notifications.
Quote
Created by: dartagnan_jr

5/2/23 @ 9:50pm (EST) |UTC - 5:00
Location: UK
Posts: 162

I have noticed this problem for about the past week or two. First they take away the NANO player.. and now no notifications.

Yeah and no notification they were takin' away NANO player

:mad :mad :mad :mad
Quote
Created by: mario_mathman

5/3/23 @ 1:08pm (EST) |UTC - 5:00
Location: United Kingdom
Posts: 266

I have not received any email notifications or on-site notifications.
Quote
IamAngus
Created by: iamangus

5/3/23 @ 2:56pm (EST) |UTC - 5:00
Posts: 3,931

Same for me, nada
Quote
Created by: sirlickslot69

5/4/23 @ 5:06am (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646

Same for me, nada

Same here, no email for past 2 days, nor onsite notifications for 4+ days...


Quote
Created by: xavierda100

5/4/23 @ 8:03am (EST) |UTC - 5:00
Posts: 70


Same here, no email for past 2 days, nor onsite notifications for 4+ days...





Yes, first it was just the online, site notifications but today I can confirm email notifications - which have been working great - no longer seem to be coming through.
Quote
Agamotto
Created by: agamotto

5/4/23 @ 2:49pm (EST) |UTC - 5:00
Posts: 2

Same situation here, no notifications
Quote
Created by: xavierda100

5/4/23 @ 7:15pm (EST) |UTC - 5:00
Posts: 70

Same situation here, no notifications


Also noticed, that despite selecting 'Receive notifications' for replies to this thread, I am not receiving these notifications either, nor the email message for them. Seems like a bigger issue.
Quote
Zuzar1
Created by: zuzar1

5/4/23 @ 7:44pm (EST) |UTC - 5:00
Location: California
Posts: 220

Had my vip membership renew this morning with no notifications. Just a heads up for all vips this might happen too.
Quote
Created by: sirlickslot69

5/4/23 @ 8:10pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646

Had my vip membership renew this morning with no notifications. Just a heads up for all vips this might happen too.

I think whole notification system down while they tryin' to fix it..


:) :orglaugh :( :mad
Quote
Diiegos
Created by: diiegos

5/5/23 @ 8:35am (EST) |UTC - 5:00
Posts: 290

Same Situation here, stop notificación here in the site and on email notification online
Quote
Created by: mario_mathman

5/6/23 @ 3:45am (EST) |UTC - 5:00
Location: United Kingdom
Posts: 266

Why are flirt not acknowledging this glitch? Are they actually investigating this and trying to fix it?

I spoke with a live support agent a couple of nights ago and they did not tell me this what a widespread problem which was rather surprising because it was one of the more experienced agents.
Quote
Created by: xavierda100

5/6/23 @ 6:26am (EST) |UTC - 5:00
Posts: 70

Why are flirt not acknowledging this glitch? Are they actually investigating this and trying to fix it?


Support emailed me as stated earlier in the thread and I explained the problem I was experiencing. I have not received any further response yet.
Quote
IamAngus
Created by: iamangus

5/6/23 @ 8:41am (EST) |UTC - 5:00
Posts: 3,931

What would flirt be without problems that annoy customers? Like any other webcamsite maybe? Anyway, its strange that they can't fix this in resonable time.
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