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Forums / Technical Support

Model VOD Profile Page Left Sidebar Button to Subscribe/Unsubscribe to Model VOD Notifications is Broken!
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Technical Support: Model VOD Profile Page Left Sidebar Button to Subscribe/Unsubscribe to Model VOD Notifications is Broken!
woody06
Created by: woody06

12/1/20 @ 11:37am (EST) |UTC - 5:00
Posts: 102

On Model VOD Profile page (e.g. for BelAmi model Ashton Montana below)

https://www.flirt4free.com/videos/guys/models/ashton-montana/

left sidebar button "VODs: Subscribe"/"VODs: Unsubscribe" under "Model's Info", to
subscribe/unsubscribe to email notification of model VOD availability, is BROKEN!!

To subscribe to model VOD notifications by clicking on gray "X" icon and label
"VODs: Subscribe" "blanks out" the button instead of showing colored icon and
label "VODs: Unsubscribe".

However, checking "VOD Notifications" tab of Control Panel "Email Settings"

https://www.flirt4free.com/my-account/secure/email-settings.php

notification thumbnail is ADDED for model corresponding to VOD Profile page.

In the other case, to unsubscribe to model VOD notifications by clicking on now
"blanked out" button, on this same model's VOD Profile page or any other
previously-subscribed to model's VOD Profile page, continues to show "blanked out"
button instead of original grayed icon and label "VODs: Subscribe".

Yet, in this case, under "VOD Notifications" tab of Control Panel "Email Settings",
NO notification thumbnail is REMOVED for model corresponding to VOD Profile page,
so something needs to be fixed here.


Your investigation into and resolution of these problems would be most appreciated.

Thanks in advance!
Woody
Quote
Created by: vscustomerservice

12/1/20 @ 11:41am (EST) |UTC - 5:00
Posts: 853

Thank you for bringing this to our attention! We will have this looked into! - K.K.
Quote
woody06
Created by: woody06

12/3/20 @ 5:11am (EST) |UTC - 5:00
Posts: 102

vs_jamie,

Problems with left sidebar button to subscribe/unsubscribe to model VOD notifications
on Model VOD Profile page started Monday (11/23) or Tuesday (11/24) of last week.

My environment is Firefox browser (latest version 83.0) under Windows 7 on Desktop PC,
and I use a lower resolution desktop screen size of 1152 x 864 rather than usual default
of 1280 x 1024 due to vision problem.

I remember you fixed a problem I reported with missing icons (Favorites heart, badge, DM)
in redesigned Flirt4Free page header by adjusting window size, and I was wondering if that
may also be the problem here (button size instead of window size) with missing icon and
label on VODs: Subscribe/Unsubscribe button after clicking on button in "Subscribe" case.

Thanks again for your assistance in this matter!
Woody
Quote
Created by: vs_jamie

12/3/20 @ 2:01pm (EST) |UTC - 5:00
Location: CA
Posts: 2,326

Hello woody06! Yes, we're currently working on fixing it - thanks for all the details you provided to make it easier to recreate. The fix should be put out sometime today, but we'll post once fixed. Thanks!
Quote
VsLauren
Created by: vslauren

12/3/20 @ 5:56pm (EST) |UTC - 5:00

Hi woody06! This has been fixed. Please let us know if you experience any other issues. Thank you!
Quote
woody06
Created by: woody06

12/4/20 @ 7:29am (EST) |UTC - 5:00
Posts: 102

vs_jamie, VsLauren,

The problems I reported above with the VODs: Subscribe/Unsubscribe button on the left
sidebar of the Model VOD Profile page have all been fixed/corrected and the button is
fully functional now!!:) :thumbsup

Thanks so much to you vs_jamie and your team for your quick turnaround on a solution!
Again, I would be curious to know what precipitated the problem for me since last week
and how you were able to resolve it today.

Thanks again for the always-excellent service!

Woody
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