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Forums / Technical Support

E-mail notifications down?
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Technical Support: E-mail notifications down?
Created by: il_gato

12/30/17 @ 9:49pm (EST) |UTC - 5:00
Location: Canada
Posts: 34

Hi,

I'm not receiving any of my e-mail notifications recently. Not in my Inbox, nor my Spam folder.

Is there a problem with notifications right now? I heard other members say its happening to them as well.

il gato
Quote
Created by: vscynthia

12/30/17 @ 9:57pm (EST) |UTC - 5:00
Posts: 53

Thank you for reaching out to us regarding this issue. We will contact you directly for more information.
Quote
WilsonFisk70
Created by: wilsonfisk70

3/23/20 @ 1:44pm (EST) |UTC - 5:00
Posts: 10

This is true for me also. It began on March 17th. I have not received any notifications since the 17th, nor have I received the daily "up to 50 pts" in rewards based upon the notifications.
Quote
Created by: vscustomerservice

3/23/20 @ 3:14pm (EST) |UTC - 5:00
Posts: 856

Hi WilsonFisk70,

It looks like your email subscription was changed due to an email bouncing. Whenever we send you emails and they come back for whatever reason, the subscription will set itself to "No" and you may not see promotion or notification emails. When this happens you can check you email subscription settings in the my account page. You can also has us white listed with your general email provider so you will see our emails in your primary inbox.
Quote
Created by: virgilcircle9

3/25/20 @ 7:12am (EST) |UTC - 5:00
Location: universities of the world
Posts: 342

:evil my on line notifications have not worked for months, i have given up, credit purchase receipts work, but forum reply notifications dont work either. something is very strange
Quote
Created by: vsashlee

3/25/20 @ 2:09pm (EST) |UTC - 5:00
Posts: 534

Hey virgilcircle9, please be on the lookout for an email from me. :)
Quote
Created by: nystingray

3/26/20 @ 4:34am (EST) |UTC - 5:00
Posts: 870

Hi,

I'm not receiving any of my e-mail notifications recently. Not in my Inbox, nor my Spam folder.

Is there a problem with notifications right now? I heard other members say its happening to them as well.

il gato


Clearly this is not an isolated instance, as the folder in my inbox, that collects these is empty. I usually clear it out every couple of days, so this could only be going on for less than a week.
It seems I am getting the Flirt reward points however.
Quote
Created by: vsashlee

3/26/20 @ 2:05pm (EST) |UTC - 5:00
Posts: 534



Clearly this is not an isolated instance, as the folder in my inbox, that collects these is empty. I usually clear it out every couple of days, so this could only be going on for less than a week.
It seems I am getting the Flirt reward points however.



NYStingRay, are you not receiving any notifications or a specific one?
Quote
Created by: nystingray

3/26/20 @ 9:29pm (EST) |UTC - 5:00
Posts: 870



NYStingRay, are you not receiving any notifications or a specific one?


I wasn't receiving any for a couple of days apparently, I just noticed when I saw this thread. But today I see 4-5 which is low for a typical day, but it could have started back up late in the day.

I will continue to monitor. The important thing is that the Flirt rewards are in my log

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