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Forums / Technical Support

WHOA! What's up with c2c
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Technical Support: WHOA! What's up with c2c
FreneticallyCalm
Created by: freneticallycalm

10/22/19 @ 7:47am (EST) |UTC - 5:00
Location: California, USA
Posts: 63

Hey guys. c2c is now available in all open chat but does NOT work in pvt shows. I can only get it to work in Members Only mode (that gives Flirt Points).
It also seems to be restricting my 60 model hour points for models who open up my cam in public chat. The ones who didn't, I received model hours. The ones who did, I received no model hour points.
I'm not sure if you're rolling out a new system but it's not working well. Is there a team of customers helping you on this roll out?
Quote
Created by: vscustomerservice

10/22/19 @ 7:57am (EST) |UTC - 5:00
Posts: 856

Hello,
Thank you for reporting this issue we are working on a fix for this. Thank you for your patience. We hope to have it fixed very soon. - JG
Quote
FreneticallyCalm
Created by: freneticallycalm

10/22/19 @ 8:22am (EST) |UTC - 5:00
Location: California, USA
Posts: 63

I just tested something else. In pvt shows, the big camera image is not there. I could access my cam by going into the cam in the side bar and activating my cam that way. This creates a pop out window where my cam appears. My cam does NOT appear in screen. Only in Members Only mode does my strea appear in the same window as the model's (as it did before).
I think it's this pop out vs in-screen feature that needs to be adjusted.
Quote
FreneticallyCalm
Created by: freneticallycalm

10/22/19 @ 8:24am (EST) |UTC - 5:00
Location: California, USA
Posts: 63

I just tested something else. In pvt shows, the big camera image is not there. I could access my cam by going into the cam in the side bar and activating my cam that way. This creates a pop out window where my cam appears. My cam does NOT appear in screen. Only in Members Only mode does my strea appear in the same window as the model's (as it did before).
I think it's this pop out vs in-screen feature that needs to be adjusted.

OH! Another problem. If I activate my cam in pvt, other models can see me if I'm in multiple rooms. I don't necessarily want ALL models to see me. ONLY the model with whom I'm in the pvt show with. That definitely needs to be fixed. Cam2cam needs to be room specific. That's a HUGE glitch!
Quote
Created by: F4F Administrator

10/22/19 @ 9:29am (EST) |UTC - 5:00
Location: California, USA
Posts: 3,429

OH! Another problem. If I activate my cam in pvt, other models can see me if I'm in multiple rooms. I don't necessarily want ALL models to see me. ONLY the model with whom I'm in the pvt show with. That definitely needs to be fixed. Cam2cam needs to be room specific. That's a HUGE glitch!

Can you elaborate on what you are basing that on? If you were broadcasting your cam in open and multiple performers are viewing your cam and then you enter a private show with a performer all of the other feeds to the other performers close. This has been tested pretty extensively. Granted I can see how this isn't exactly clear, but for reference if you go into the other rooms (assuming you still have them open) you would see a chat message letting you know that the performer (the one you aren't in a show with) has stopped viewing your feed.


Quote
FreneticallyCalm
Created by: freneticallycalm

10/22/19 @ 11:29am (EST) |UTC - 5:00
Location: California, USA
Posts: 63


Can you elaborate on what you are basing that on? If you were broadcasting your cam in open and multiple performers are viewing your cam and then you enter a private show with a performer all of the other feeds to the other performers close. This has been tested pretty extensively. Granted I can see how this isn't exactly clear, but for reference if you go into the other rooms (assuming you still have them open) you would see a chat message letting you know that the performer (the one you aren't in a show with) has stopped viewing your feed.


I was in a model's room (Casper James) testing the system while in other model's room (Jonas Treanor). Jonas reported that he was able to see my cam while I was camming in Casper's room. His room indicated that he has started watching my cam and then stopped.
This was about a 2 minute test show.

If I turn on the cam in public in one room then ALL models can see me but apparently this happens in private shows as well. The feature should be that my cam works ONLY in rooms I choose. The universality of this feature is problematic.
Quote
Created by: vsashlee

10/24/19 @ 7:12pm (EST) |UTC - 5:00
Posts: 534

FreneticallyCalm , this issue is now resolved. Please allow it some time to fully update on our end, but going forward you should be allowed to c2c in a paid show while you are also in a members only show. I will reply to your most recent email as well. Thank you so much for being patient with us! :thumbsup
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