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cam2cam error public and private.
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Technical Support: cam2cam error public and private.
jebbons
Created by: jebbons

2/17/20 @ 7:23pm (EST) |UTC - 5:00
Location: Austin Texas
Posts: 1

Been struggling with this for days now since joining. C920 cam. Works great everywhere else. When I try to start cam in public (vip) or in private, I get the following error about broadcasting in different window. Thing is, nothing else is open. Works fine on the tests. Literally the only thing open is the browser with 1 tab. I have tried different browsers, cleared cache, etc. Even ran Process Explorer while I was trying to get on cam2cam with one of the girls and did a search for the hardware ID to make sure nothing else was actually using the cam at the time. Nothing is using the cam. Anyone run into this have a fix? Here's the error.

You may be already broadcasting in a different browser window. If not, please try again in 3 seconds.
Quote
Created by: vscustomerservice

2/17/20 @ 7:59pm (EST) |UTC - 5:00
Posts: 854

Hello thank you for reaching out to us in the forums. It may be possible that the Cam2Cam window is already open but you might not see it in a tab, so you may have to minimize the browser or make the browser window smaller and the Cam2Cam video feed should be there. We ant to make sure this works for you so we will need to ask you for some more details regarding your situation. We will reach out to you via email to ask some detail. - CP
Quote
Created by: kandy-@-corona

4/2/20 @ 5:14pm (EST) |UTC - 5:00
Posts: 1

I'm having the same problem and error message worked fine last night but today tried to update drivers, clear cache, different browsers, different computers, as well as different Operating systems same message
Quote
Created by: vsashlee

4/2/20 @ 5:50pm (EST) |UTC - 5:00
Posts: 534

Hi guys! Thank you for reporting this issue. We just pushed out a fix for this. Please let us know if you continue to experience this issue. Thank you for your patience! :)
Quote
UNKNWN_ya_know
Created by: unknwn_ya_know

5/3/20 @ 10:39pm (EST) |UTC - 5:00
Posts: 17

You're talking about there being a fix but I'm having the same problem as those 2 listed above.
Also updated drivers.
Did the tests: flash + Firefox (both passed)

But when push comes to shove: "You may be already broadcasting in a different browser window. If not, please try again in 3 second"
Quote

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