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Forums / Technical Support

Page Glitch
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Technical Support: Page Glitch
Created by: male4622

2/24/20 @ 5:44pm (EST) |UTC - 5:00
Location: United States
Posts: 571

Today around 5:40 pm EST, it seemed like the page was wiggling and glitching in Google Chrome with Windows 10. I switched to Edge, and all was fine. Was very odd.
Quote
Created by: vscustomerservice

2/24/20 @ 6:17pm (EST) |UTC - 5:00
Posts: 854

Hello, thank you for reaching out to us, here in the Forums. We suggest updating Chrome to the latest version and if this continues, please let us know about it. We do not have any other customers reporting this, but it is possible it may be a glitch of some sort. Again, let us know if the issue continues after updating Chrome. -CP
Quote
Created by: male4622

2/24/20 @ 10:17pm (EST) |UTC - 5:00
Location: United States
Posts: 571

Hello, thank you for reaching out to us, here in the Forums. We suggest updating Chrome to the latest version and if this continues, please let us know about it. We do not have any other customers reporting this, but it is possible it may be a glitch of some sort. Again, let us know if the issue continues after updating Chrome. -CP


I did as you said, and it still glitches but only in the Large screen format. S, M, and XL are all fine.


Quote
Created by: vslowellvip

2/25/20 @ 12:19pm (EST) |UTC - 5:00
Posts: 118



I did as you said, and it still glitches but only in the Large screen format. S, M, and XL are all fine.





Hello male4622,

Can you let me know exactly what glitches, is something flickering or bouncing? I would like to get more details so we can test better to fix the issue, if you could also let me know what OS you are running and if possible a screen cap of the whole monitor window.

Thank you for your help and patience.
Quote
Created by: male4622

2/25/20 @ 5:03pm (EST) |UTC - 5:00
Location: United States
Posts: 571



Windows 10. Chrome. No problem. The entire screen is jumpy and shakes a bit.


Hello male4622,

Can you let me know exactly what glitches, is something flickering or bouncing? I would like to get more details so we can test better to fix the issue, if you could also let me know what OS you are running and if possible a screen cap of the whole monitor window.

Thank you for your help and patience.



Quote
Created by: male4622

2/25/20 @ 5:29pm (EST) |UTC - 5:00
Location: United States
Posts: 571

I sent you an email to customer service with more information.










Quote
Created by: male4622

2/26/20 @ 4:47pm (EST) |UTC - 5:00
Location: United States
Posts: 571















Thanks for your quick response and service!
:bowdown
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