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Forums / Technical Support

False Start
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Technical Support: False Start
Created by: soller

4/16/20 @ 10:10pm (EST) |UTC - 5:00
Location: chopcycle
Posts: 279

I go to click on model's picture and I believe the page does a reshuffle of the rooms at the exact same time. This somehow this causes a misinterpreted click and a show starts. But not on the model I orginially selected.; some random model. AND I DID NOT WISH TO START ANY SHOWS; only enter room. The first time it happened I didn't even know a show has started for almost a minute. This has happened at least 3 times now and my credits disappeared without my intentions. It wasn't enough credits to complain about but when it keeps happening, then it is going to be a problem. It seems to have started after the last major GUI upgrade. Has anyone else experienced this?
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Created by: vscustomerservice

4/16/20 @ 10:33pm (EST) |UTC - 5:00
Posts: 854

Hello ! Thank you so much for taking the time to post in our forums !
This is certainly the first we're hearing of this issue, so we may need some additional details so as to see what's going on.
We will be reaching out shortly with an email regarding this forum topic.

Be safe, and have a wonderful day !
-M.G.
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